Effective Date: Jan 12, 2026
COMPANY INFORMATION
Company Name: SBC Performance LLC
Website Name: Sales Shop Europe
Website URL: https://sales-shop-europe.com/
Business Type: Online Store / E-commerce Retailer
Products Sold: Physical consumer goods sold through an online retail platform
Delivery Area: European Economic Area (EEA) and selected European countries
Payment Methods: Cash on Delivery (COD)
Email Support: info@salesshopeurope.com
Customer Support Hours: Monday – Friday, 09:00 – 17:00 (CET)
Company Address:
SBC Performance LLC
30 N Gould St
Sheridan, WY 82801-6317
United States
Phone: +1 (307) 317-4826
Order Processing Time: Orders are typically processed within 24 hours
Return Window: 30 days from the date of delivery
PAYMENT POLICY
This Payment Policy explains the payment methods accepted by Sales Shop Europe, operated by SBC Performance LLC, and outlines the procedures related to payment processing, order confirmation, fraud prevention, and payment-related support.
This policy is intended to provide clear and transparent information regarding payments made through https://sales-shop-europe.com/.
By placing an order on the website, customers acknowledge and accept the payment conditions described in this policy.
ACCEPTED PAYMENT METHODS
Sales Shop Europe currently offers the following payment method:
Cash on Delivery (COD)
Cash on Delivery allows customers to pay for their order only when the package is delivered to the specified delivery address.
Payment is collected by the courier at the time of delivery.
This payment method allows customers to complete payment after receiving the shipment.
CASH ON DELIVERY (COD) PROCESS
When a customer selects Cash on Delivery during checkout:
The order is submitted through the website
The order is processed and prepared for shipment
The courier delivers the package to the delivery address
Payment is collected upon delivery
Depending on the courier service, payment may be accepted through:
Cash
Card payment via courier terminal where available
Customers are encouraged to verify available payment methods directly with the courier if necessary.
ORDER CONFIRMATION
After placing an order, customers may receive an order confirmation communication containing:
Order number
Selected products
Delivery information
Payment method
Customer contact details
Order confirmation indicates that the order has been received by the system.
However, orders may still undergo review before shipment.
ORDER VERIFICATION
To help maintain secure transactions and reduce fraudulent activity, orders may undergo verification procedures before dispatch.
Verification measures may include:
Confirmation of customer details
Review of unusual order activity
Additional communication with the customer where necessary
If verification cannot be completed or fraudulent activity is reasonably suspected, the company reserves the right to cancel the order.
Customers may be informed if an order cannot be processed.
PAYMENT CURRENCY
Prices displayed on https://sales-shop-europe.com/ may appear in the local currency depending on the customer’s location and website settings.
The final amount payable is displayed before order confirmation.
The currency used by the courier for payment collection may depend on local courier procedures and regional practices.
PAYMENT SECURITY
Although Sales Shop Europe primarily offers Cash on Delivery, the website implements measures intended to help protect customer information.
Security measures may include:
Secure website connections (HTTPS)
Restricted access systems
Encrypted communication protocols
Secure order processing infrastructure
These measures are designed to support safe handling of customer and order-related information.
FRAUD PREVENTION
SBC Performance LLC maintains procedures intended to reduce the risk of fraudulent transactions.
These procedures may include:
Order pattern monitoring
Address verification
Review of suspicious orders
Blocking repeated abusive activity
Where fraudulent activity is reasonably suspected, the company may:
Cancel the order
Restrict future purchases
Apply additional verification procedures
Take other appropriate operational measures
REFUSED OR UNPAID DELIVERIES
Customers are expected to accept and pay for orders that they place.
Repeated refusal of deliveries without valid reason may result in:
Additional verification requirements
Restriction of future orders
Cancellation of pending purchases
These measures help maintain operational efficiency and reduce misuse of the Cash on Delivery system.
PAYMENT DISPUTES
If customers believe an issue has occurred related to payment or billing, they should contact support as soon as possible.
Support contact:
Customers may be asked to provide:
Order number
Description of the issue
Relevant supporting information
Payment-related concerns are reviewed individually in an effort to achieve fair resolution.
REFUNDS RELATED TO PAYMENTS
Refunds related to returned or cancelled orders are handled in accordance with the website’s Return and Refund Policy.
Because payments are collected through Cash on Delivery, refunds may generally be issued through:
Bank transfer
Alternative refund method agreed with the customer
Refunds are generally processed only after returned items have been received and reviewed where applicable.
ORDER CONFIRMATION RESPONSIBILITY
Customers are responsible for reviewing order details before confirming a purchase.
This includes verifying:
Delivery address
Contact information
Selected products
Product quantities
Total payable amount
Incorrect information may result in delays, failed deliveries, or additional operational issues.
CHANGES TO PAYMENT POLICY
SBC Performance LLC reserves the right to update this Payment Policy periodically.
Updates may occur due to:
Operational changes
Security improvements
Regulatory developments
Website updates
The latest version will always be available on the website with the updated effective date.
CONTACT INFORMATION
For questions related to payments or billing matters, customers may contact:
Email:
Phone:
+1 (307) 317-4826
Postal Address:
SBC Performance LLC
30 N Gould St
Sheridan, WY 82801-6317
United States
Customer support hours:
Monday – Friday, 09:00 – 17:00 (CET)