Effective Date: Jan 12, 2026
Company Name: SBC Performance LLC
Website Name: Sales Shop Europe
Website URL: https://sales-shop-europe.com/
Business Type: Online Store / E-commerce Retailer
Products Sold: Physical consumer goods sold through an online retail platform
Delivery Area: European Economic Area (EEA) and selected European countries
Payment Methods: Cash on Delivery (COD)
Email Support: info@salesshopeurope.com
Customer Support Hours: Monday – Friday, 09:00 – 17:00 (CET)
Company Address:
SBC Performance LLC
30 N Gould St
Sheridan, WY 82801-6317
United States
Phone: +1 (307) 317-4826
Order Processing Time: Orders are typically processed within 24 hours
Return Window: 30 days from the date of delivery
SHIPPING POLICY
This Shipping Policy explains how Sales Shop Europe, operated by SBC Performance LLC, processes, dispatches, and delivers orders placed through https://sales-shop-europe.com/.
This policy is intended to provide clear and transparent information regarding shipping procedures, delivery timelines, and customer responsibilities.
By placing an order on the website, customers acknowledge and accept the shipping procedures described in this policy.
ORDER PROCESSING
Orders placed on https://sales-shop-europe.com/ are processed promptly to support efficient delivery across Europe.
Processing Timeline
Orders are typically processed within 24 hours after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing may include:
Order verification
Packaging preparation
Courier dispatch scheduling
Customers may receive confirmation updates once the order has been successfully processed.
Additional verification may occasionally be required before shipment.
SHIPPING METHODS
Orders are delivered through trusted courier and logistics partners.
Courier services may include:
DHL
DPD
GLS
UPS
Local courier partners depending on destination
The courier selected for delivery may vary based on:
Delivery location
Logistics availability
Operational requirements
Shipping efficiency
Courier partners are selected based on reliability and delivery performance.
DELIVERY AREA
Sales Shop Europe offers delivery to customers located in:
European Union member states
European Economic Area countries
Selected additional European destinations where delivery service is available
Delivery availability may vary depending on logistics coverage and courier operations.
Customers may be informed during checkout if delivery to a specific location is unavailable.
DELIVERY TIMEFRAME
The average delivery time is approximately 24 to 48 hours from the moment the order is dispatched.
Estimated delivery timelines may vary depending on:
Customer location
Courier availability
Weather conditions
Operational logistics
Typical estimated delivery times:
Central Europe — 24–48 hours
Western Europe — 24–72 hours
Southern Europe — 48–72 hours
Remote Areas — 3–5 business days
Delivery estimates are indicative and are not guaranteed deadlines.
SHIPPING FEES
Shipping costs are displayed during the checkout process before the order is finalized.
Shipping fees may vary depending on:
Destination country
Delivery area
Courier service
Promotional offers
In some cases, promotional campaigns may include free shipping.
Customers are informed of the total order cost before completing the purchase.
ORDER TRACKING
Once an order has been dispatched, customers may receive shipment tracking information where available.
Tracking information may be provided through:
Email notifications
Courier tracking systems
Shipping updates from logistics providers
Tracking availability depends on the courier service used for the shipment.
Customers may contact support if assistance is needed regarding shipment status.
CASH ON DELIVERY (COD)
Sales Shop Europe offers Cash on Delivery (COD) as a payment option.
This means:
Customers pay when the package is delivered
Payment is collected by the courier at delivery
Depending on courier availability, accepted payment methods may include:
Cash
Card payment via courier terminal where available
Customers should ensure availability at the delivery address to receive the shipment.
DELIVERY DELAYS
While efforts are made to ensure timely delivery, delays may occur due to circumstances outside the company’s reasonable control.
Possible causes may include:
Weather conditions
Transport disruptions
Courier operational delays
Peak seasonal demand
Public holidays
Customs procedures where applicable
Customers may contact support if significant delays occur.
FAILED DELIVERY ATTEMPTS
If delivery cannot be completed on the first attempt, the courier may:
Attempt delivery again
Contact the customer
Leave a delivery notice
Redirect the package to a pickup point
If a shipment remains unclaimed or cannot be delivered, the package may be returned to the sender.
Additional delivery charges may apply for re-dispatch where applicable.
ADDRESS ACCURACY
Customers are responsible for providing accurate and complete delivery information.
Incorrect or incomplete address details may result in:
Delivery delays
Failed delivery attempts
Returned shipments
Additional shipping costs
Sales Shop Europe is not responsible for delivery issues caused by inaccurate information provided by the customer.
CUSTOMS AND IMPORT DUTIES
For deliveries within the European Union, customs duties generally do not apply.
For deliveries to destinations outside the EU where applicable:
Customs procedures may apply
Import duties or taxes may be charged
Such charges are determined by local authorities and remain the responsibility of the recipient.
LOST OR DAMAGED SHIPMENTS
If a shipment appears lost or arrives damaged, customers should contact support promptly.
Support contact:
Customers may be asked to provide:
Order number
Description of the issue
Photos of damaged items or packaging where applicable
Investigations may be conducted with the courier service to help resolve the issue.
Where appropriate, replacement or refund solutions may be offered in accordance with applicable policies and consumer protection requirements.
DELIVERY REFUSAL
If a customer refuses delivery without a valid reason, the shipment may be returned to the sender.
Repeated refusals may result in:
Additional shipping costs
Cancellation of pending orders
Restriction of future orders where appropriate
Customers are encouraged to contact support if issues arise with an order.
CONTACT CUSTOMER SUPPORT
For questions regarding shipping or delivery, customers may contact:
Email:
Phone:
+1 (307) 317-4826
Postal Address:
SBC Performance LLC
30 N Gould St
Sheridan, WY 82801-6317
United States
Customer support is available:
Monday – Friday, 09:00 – 17:00 (CET)