TERMS AND CONDITIONS

Effective Date: Jan 12, 2026

COMPANY INFORMATION

Company Name: SBC Performance LLC

Website Name: Sales Shop Europe

Website URL: https://sales-shop-europe.com/

Business Type: Online Store / E-commerce Retailer

Products Sold: Physical consumer goods sold through an online retail platform

Delivery Area: European Economic Area (EEA) and selected European countries

Payment Methods: Cash on Delivery (COD)

Email Support: info@salesshopeurope.com

Customer Support Hours: Monday – Friday, 09:00 – 17:00 (CET)

Company Address:

SBC Performance LLC

30 N Gould St

Sheridan, WY 82801-6317

United States

Phone: +1 (307) 317-4826

Order Processing Time: Orders are typically processed within 24 hours

Return Window: 30 days from the date of delivery

TERMS AND CONDITIONS OF USE AND SALE

These Terms and Conditions govern the use of the website https://sales-shop-europe.com/, the purchase of products through the website, and the relationship between the website operator and its customers.

By accessing the website, browsing its content, or placing an order, users acknowledge that they have read, understood, and agreed to these Terms and Conditions.

These Terms are intended to support transparency and clear communication regarding the use of the website and the purchase of products offered through the platform.

LEGAL IDENTIFICATION OF THE BUSINESS

The website https://sales-shop-europe.com/ is operated by:

SBC Performance LLC

Registered office:

30 N Gould St

Sheridan, WY 82801-6317

United States

SBC Performance LLC operates the online retail platform Sales Shop Europe, offering consumer goods for purchase by customers located within Europe and selected international destinations.

All purchases made through the website constitute a commercial relationship between the customer and SBC Performance LLC.

SCOPE OF THESE TERMS

These Terms and Conditions apply to:

All visitors accessing the website

All users placing orders

All transactions conducted through the website

They govern:

Use of the website

Product purchases

Payment procedures

Delivery of goods

Customer rights and obligations

Limitation of liability

Intellectual property rights

If a user does not agree with these Terms, they should discontinue use of the website.

ELIGIBILITY TO USE THE WEBSITE

To place an order on the website, users must:

Be at least 18 years of age or the legal age of majority in their jurisdiction

Have the legal capacity to enter into agreements

Provide accurate and truthful information when placing an order

SBC Performance LLC reserves the right to refuse service or cancel orders where fraudulent activity, misuse of the website, or inaccurate information is reasonably suspected.

PRODUCT INFORMATION AND DESCRIPTION

Sales Shop Europe makes reasonable efforts to ensure that product information displayed on the website is accurate and up to date.

Product descriptions may include:

Specifications

Features

Dimensions

Usage recommendations

Product images

However:

Images are illustrative and may vary slightly from the actual product

Minor variations in color, packaging, or appearance may occur

The company aims to provide clear and non-misleading product information.

PRICING TRANSPARENCY

Prices displayed on the website are shown before checkout.

Prices may include:

Product cost

Applicable taxes where required

Prices may not include:

Shipping costs where separately indicated

Import duties or customs fees where applicable

SBC Performance LLC reserves the right to modify prices at any time. However, the applicable price for an order is the price displayed at the time the order is placed.

ORDER PROCESS AND ACCEPTANCE

The ordering process generally includes:

Selection of products

Submission of delivery details

Order confirmation by the customer

Confirmation communication by email or telephone where applicable

Order confirmation does not necessarily constitute final acceptance of the order.

SBC Performance LLC reserves the right to refuse or cancel orders in situations including:

Product unavailability

Suspected fraud

Delivery limitations

Technical pricing or system errors

Customers will be informed where reasonably possible.

ORDER CANCELLATION

Customers may request cancellation of an order before shipment.

Cancellation requests may be submitted to:

info@salesshopeurope.com

If the order has already been dispatched, return procedures may apply in accordance with the website’s Return and Refund Policy.

CUSTOMER RIGHTS

Customers may benefit from rights provided under applicable consumer protection regulations depending on their country of residence.

These rights may include:

Access to pre-purchase information

Transparent pricing

Withdrawal or return rights where applicable

Access to customer support and dispute resolution procedures

Nothing in these Terms is intended to limit mandatory consumer rights provided under applicable law.

CUSTOMER ACCOUNT RESPONSIBILITY

Where customer accounts are available, users are responsible for:

Maintaining confidentiality of account credentials

Ensuring account security

Reporting unauthorized access where applicable

Users remain responsible for activities conducted through their accounts.

WEBSITE USAGE RULES

Users agree not to:

Use the website unlawfully

Attempt unauthorized access to systems

Introduce malicious software

Engage in fraudulent activities

Copy or misuse website content without authorization

Violation of these rules may result in restricted access, cancellation of orders, or additional measures where appropriate.

INTELLECTUAL PROPERTY RIGHTS

All website content, including but not limited to:

Logos

Branding

Product descriptions

Website design

Images

Text

Graphics

Software elements

is owned by SBC Performance LLC or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SBC Performance LLC shall not be liable for:

Indirect or consequential damages

Business interruption

Loss of profits

Data loss

Courier delays outside company control

Technical interruptions or external service failures

Nothing in these Terms excludes liability where exclusion is prohibited by law.

FORCE MAJEURE

SBC Performance LLC shall not be responsible for delays or inability to perform obligations caused by events beyond reasonable control, including:

Natural disasters

Transport disruptions

Government actions

Public emergencies

Internet infrastructure failures

Supply chain disruptions

DISPUTE RESOLUTION

Customers are encouraged to contact customer support to resolve disputes amicably.

Email:

info@salesshopeurope.com

Consumers may also have access to external dispute resolution mechanisms depending on their jurisdiction and applicable consumer protection regulations.

MODIFICATIONS TO THESE TERMS

SBC Performance LLC reserves the right to update these Terms and Conditions periodically.

Changes may occur due to:

Operational updates

Legal requirements

Website modifications

Regulatory developments

Updated versions will be published on the website with the revised effective date.

CONTACT INFORMATION

For questions regarding these Terms and Conditions, customers may contact:

Email:

info@salesshopeurope.com

Phone:

+1 (307) 317-4826

Postal Address:

SBC Performance LLC

30 N Gould St

Sheridan, WY 82801-6317

United States